What insurances are accepted?
Wellest is considered an out-of-network provider for physical therapy services. Insurance is not accepted directly and payment is due at the time of service. Therefore, although payment is required at the time of service, a percentage of your out-of-pocket expenses will most likely be reimbursed to you directly by your insurance carrier. We will help facilitate this reimbursement process by providing you with a claim form or a 'super-bill' that you can then submit to your insurance company. We recommend that you contact your insurance company in advance to find out what your out-of-network benefits are.
Do I need a prescription from my physician for physical therapy treatments?
In the state of MA, patients do not require an MD prescription to receive physical therapy treatment. If you are planning to file for insurance reimbursement, it is recommended that you do obtain a prescription from your physician to minimize insurance issues.
How should I prepare for my first appointment?
Please fill out and bring the new patient forms to your first visit. Also, please wear comfortable clothing and loosely fitting clothing. A sports bra or tank top is recommended for female patients.
What if I need to cancel my appointment?
24 hours notice is required in writing via email or by voicemail for all cancellations and/or appointment time changes. When an appointment is scheduled at Wellest, that time is reserved only for you. If an appointment is missed without cancelling within a 24 hour time frame, the practitioner does not have the opportunity to offer that time to someone else in need of services. Also, missed appointments can interfere with a client's progress.
Any late cancellations or missed appointments will be charged the full amount of the regular visit. Insurance will not cover any late or cancellation fees.